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Microsoft Dynamics CRM

Set a new trend

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Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft

Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a Browser or by a thick client plug-in to Microsoft Outlook.

Microsoft Dynamics CRM 2015 was announced in September 2014.

On 13 November 2006, Sun released much of Java as free and open source software under the terms of the GNU General Public License (GPL).

On 8 May 2007, Sun finished the process, making all of Java's core code free and open-source, aside from a small portion of code to which Sun did not hold the copyright.

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Overview

  • Imprive your sales success by managing your sales life cycle. It includes Account, Contact, Lead, Opportunity, Quote, Order, Invoice, and Product Catalog management.
  • Increase marketing effectiveness by managing you marketing automation life cycle. Plan, manage and track your marketing campaigns from development to launch.
  • Customer deliver outstanding service by managing your service and service scheduling life cycle. This includes Contract, Case, Knowledge Base, and Queue management, Service scheduling and Scheduling administration.
  • Begin treating your customer reporting and analytics data more like customer information. Establish new business intelligence in real-time to uncover business trends and performance results
  • Allowing employees to easily pull information from Microsoft Dynamics CRM into Office system applications such as Microsoft Office Excel spreadsheet software and Microsoft Office Word word processing software.
  • Provides new and intuitive way to track incoming Exchange email activities
  • Preview information about CRM contacts or leads
  • Millions of people use Microsoft Office Excel to analyze corporate data and create reports. Now you can use Microsoft Excel Online to do quick analysis, right from CRM Online.
  • The CRM for phones app now provides the same process-driven experience as CRM for tablets. Nurture your leads and opportunities through the sales process with the new intuitive interface.

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